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Privacy Policy

At Karas Travel, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information when you book services or contact us:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Passport information (for tours, flights, or hotel bookings)

1.2 Non-Personal Information
We may collect non-personal information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (e.g., pages visited, time spent on the site)

1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Providing Services
We use your information to:

  • Process bookings for tours, car rentals, hotels, and flights.
  • Communicate with you about your reservations or inquiries.
  • Deliver personalized travel recommendations and itineraries.

2.2 Payment Processing
Your payment information is used solely for processing transactions and is handled securely by our payment gateway providers.

2.3 Marketing and Communication
With your consent, we may use your email address to send promotional offers, newsletters, and updates about our services. You can opt out of marketing communications at any time.

2.4 Improving Our Services
We analyze non-personal information to understand user behavior, improve website functionality, and enhance the quality of our services.

2.5 Legal Compliance
We may use your information to comply with applicable laws, regulations, or legal requests.

3. Sharing Your Information

3.1 Third-Party Service Providers
We may share your information with trusted third-party providers to facilitate services, such as:

  • Hotels and resorts for accommodation bookings.
  • Airlines for flight reservations.
  • Car rental companies for vehicle rentals.
  • Travel guides or operators for tours.

These providers are only given the information necessary to perform their services and are required to protect your data.

3.2 Legal Obligations
We may disclose your information if required by law, court order, or to protect our legal rights.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure payment gateways for online transactions.
  • Data encryption and firewalls.
  • Regular monitoring of our systems for vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

5.1 Access and Correction
You can request access to your personal data or ask for corrections if it is inaccurate or incomplete.

5.2 Data Deletion
You can request the deletion of your personal information, subject to legal or contractual obligations.

5.3 Restrict Processing
You can request a restriction on how we process your personal data under certain circumstances.

5.4 Opt-Out of Marketing
You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided in Section 8.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, tax, or regulatory requirements.

7. Third-Party Links

Our website may contain links to third-party websites. Karas Travel is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Email: info@karas-travel.com
  • Phone: +90 (534) 234 38 78
  • Address: KOCATEPE MAH. RECEP PAŞA CAD. NIMET ABLA IŞ MERKEZI NO: 18 İÇ KAPI NO: 2 BEYOĞLU/ İSTANBUL

9. Updates to This Privacy Policy

Karas Travel reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we protect your information.